Website Terms and Conditions

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_Last updated: November 6, 2024

Welcome to Tail-Wagging Treats! These Terms and Conditions outline the rules and regulations for the use of Tail-Wagging Treats’ website, located at http://Tail-WaggingTreats.com

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, you may not access or use our website.

1. Products and Purchases

1.1 Product Description: We sell homemade dog treats crafted with natural ingredients to support your pet’s health. However, we do not guarantee any specific results or benefits from using our treats.

1.2 Purchases: By placing an order on our website, you agree to provide accurate and current information about yourself and to be responsible for all charges associated with your purchase.

1.3 Payment: We accept payment via Credit Card and PayPal. All payments are processed securely, and we do not store your payment information.

1.4 Order Fulfillment and Shipping: Orders are typically processed within 2-3 business days of receipt. Shipping times may vary, and we cannot be held responsible for delays outside of our control. Shipping fees, if applicable, will be calculated at checkout.

1.5 Returns and Refunds: We strive to ensure you and your pet are satisfied with our treats. If you experience any issues, please contact us at owner@Tail-WaggingTreats.com within 7 days of receiving your order. Due to the nature of our products, we may not accept returns, but refunds or exchanges may be offered on a case-by-case basis.

2. Use of Website

2.1 User Account: You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.2 Prohibited Activities: You agree not to misuse our website. Misuse includes, but is not limited to, unlawful use, fraud, spamming, hacking, or actions that compromise the security or functionality of our website.

2.3 User Content: By submitting any content (e.g., reviews or photos) to our website, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display this content.

3. Health and Safety Disclaimer

3.1 Allergy Notice: Our treats are made in a kitchen that may also handle common allergens, such as nuts, wheat, or dairy. We recommend checking the ingredient list provided on each product page and consulting with your veterinarian before introducing any new treat to your dog’s diet.

3.2 Liability Limitation: While we use high-quality ingredients, we cannot be held liable for any adverse reactions your dog may experience. All product information provided on this website is for informational purposes only and is not intended as veterinary advice.

4. Intellectual Property

All content, including text, images, graphics, and logos on our website, is the property of Tail-Wagging Treats or its content suppliers. Unauthorized use or reproduction of this content is prohibited.

5. Limitation of Liability

To the fullest extent permitted by law, Tail-Wagging Treats and its affiliates will not be liable for any damages, including but not limited to, direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Massachusetts, USA. Any disputes arising out of or related to these Terms and Conditions or the use of our website shall be subject to the exclusive jurisdiction of the courts of Massachusetts, USA.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our website after such changes have been posted will constitute your acceptance of the modified Terms and Conditions.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Gail Sund-Lussier

dba Tail-Wagging Treats 
243 Sutton Ave

Oxford, MA 01540
owner@Tail-WaggingTreats.com
774-641-3397

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